19 Jul 2016
Product Comment: Although our room was a little on the "snug side" it was beautifully appointed with an excellent ensuite shower room- all spotlessly clean.
Staff were credible- all spoke English and couldn't have been more helpful. Reception were particularly good and dining room staff were great- discreet but always there when you needed. We had a few conversations about Brexit as we are Europhiles and we were commiserating together- all very sad. Would recommend both Great Escapes and the Hotel Navarra to anyone. We had a fab time!! Thank you.
Service Comment: The booking process was so easy and the sales lady made it stress free! Very helpful and professional.
26 Feb 2016
Product Comment: Hotel Navarra and it's staff were very nice. We had a nice room and enjoyed using the facilities, and would stay here again.
Service Comment: Easy to use site, booking/travel information details clear and delivered on time, very happy with service. Would not hesitate to book future trips though Great Escapes, and would recommend this to other people.
26 Nov 2015
Product Comment: we stayed in room 10 which was in the annexe next to the road and suffered from noise disturbance.
Service Comment: Good service.
11 Jun 2015
Product Comment: very poor rooms allocated notwithstanding that we checked in early.
we were moved to more acceptable rooms but ..
hot water probs in one of our 2 rooms not dealt with
some breakfast staff ( I think the lady in charge ) not too helpful
for a 4 star hotel not to be able to produce poached eggs is poor !
Service Comment: as always
13 Apr 2015
Product Comment: A very good, centrally- located hotel, with friendly, helpful staff.
Service Comment: Everything worked out fine, both travel and accommodation.
09 Nov 2014
Product Comment: Excellent location, facilities and lovely staff. This hotel Highly recommended
Service Comment: Good website, phone assistance and follow-up support
11 Oct 2014
Product Comment: Have used for many years.
Service Comment: Have used for many years.
08 Oct 2014
Product Comment: First class hotel, Great location, Excellent breakfast, comfortable well appointed room will book there again.
Service Comment: Excellent Service from the moment I booked until I returned home. I did have a query which was answered within minutes. Well done Great Escapes. Have use before and will use again.
01 Aug 2014
Product Comment: Very happy with a hotel we have also used on previous occasions.
Service Comment: Very happy with a company we have used for many years.
09 Jul 2014
Product Comment: 2nd stay here. Location and hotel are perfect. Will visit again in future.
Service Comment: Fantastic service. This is the 3rd time we have used Great Escapes and every time has been perfect. Attention to detail and ease of booking is second to none. Great value for money. Would highly recommend.
02 Apr 2014
Product Comment: Superb hotel in central location and comfortable room
Service Comment: Very efficient telephone booking, tickets arrived very quickly
12 Dec 2013
Product Comment: would have been excellent apart from the various sets of steps around the building which would benefit from extra handrails for the less able visitors
Service Comment: Wonderful service, very polite and helpful staff
05 Oct 2013
Product Comment: Excellent stay,as usual.
Service Comment: Very pleased.
13 Aug 2013
Product Comment: Good hotel in excellent position with staff who are helpful and friendly.
Service Comment: Very straightforward booking procedure and good response to phone call request.
09 Aug 2013
Product Comment: The stay was lovely and the hotel clean and staff very friendly. My only complaint would be as a vegetarian the breakfast dishes eggs, mushroom were in the same serving section as the meat sausages and bacon.
Service Comment: The service was excellent and I received everything I needed to make the journey easier.
09 Aug 2013
Product Comment: Lovely hotel really close to the center. Very friendly helpful staff & good facilities although their car park was expensive - double the price of the 5* public parking across the road. The rooms at the back of the hotel were very quiet.
Service Comment: Booking really easy. Polite, helpful & friendly. Good communication. Final detail / ticket pack sent was fantastic. It included everything you needed to know including maps, GB sticker to an A-Z guide book.
09 Aug 2013
Product Comment: The hotel was in a great location, yet in a quiet road. The breakfast was very adequate and the staff friendly, fast and efficient. The room allocated was a good size and luckily for us in a quiet part of the hotel.
Service Comment: All paperwork arrived on time, and when I phone Great Escapes office for information they were very helpful.
08 Aug 2013
Product Comment: Comfortable, central with car parking facilities and a good breakfast.
Service Comment: Very good service. Excellent directions and informative booklet.
08 Aug 2013
Product Comment: Great location. Good room/bathroom. Great breakfast. Don't rate the bar so highly, though.
Service Comment: Excellent value short break. Great documentation, including directions to hotel by car.
03 Aug 2013
Product Comment: Superb location, friendly staff, excellent breakfast, good sized comfortable and quiet bedroom, room had TV with English channels. Nice pool and gym. All very clean and well kept. Car parking is extra but reasonably priced. Highly recommended.
Service Comment: Very helpful, friendly and efficient booking staff. Excellent documentation. First class in every respect.
This data is collected by Feefo, independently of Great Escapes. Our aim is to provide a balanced view of all of our products to enable you, as our customer, to make an informed choice about your holiday. For more information, please visit our reviews page on the Feefo website.
