06 Jan 2015
Product Comment: The room was average, but the breakfast was very good.
Service Comment: As previously, Great Escapes did exactly what they said they would!
05 Jan 2015
Product Comment: Super value, as ever. Lovely staff, comfortable rooms and lovely breakfast.
Service Comment: Great value. Very efficient communications
04 Jun 2014
Product Comment: 2nd time here-quiet comfortable,good breakfast-pity about weather
Service Comment: efficient,clear paperwork,good descriptions
08 Jan 2014
Product Comment: The reception was good; the bedroom was reasonable (although the lightong couls be better) and the restaurant (Le Jeroboam) was of very high quality.
Service Comment: I found the booking process the most helpful I ahev ever come across. the lady who took the booking went to a huge amoutn of trouble for what was a cheap break.
02 Jul 2013
Product Comment: We have stayed at Best Western Hermitage Hotel several times and have always had a good time.
Service Comment: Service is always excellent - on one stay we wanted a glass of wine around 3.00 p.m. and the bar area was opened up, music put on even though we were the only two people there.
11 Apr 2013
Product Comment: Great staff, well situated.
Service Comment: Good value
11 Apr 2013
Product Comment: We were very pleased with this hotel and woul duse it again if we are in the area.
Service Comment: Very good service from beginning to end. We have been with Great Escapes a few times before and always been very pleased with our bookings, area, and hotels.
17 Dec 2012
Product Comment: We love this hotel: very well situated and parking available; comfortable rooms and fantastic breakfasts.
Service Comment: Always good value and to date no disappointments in terms of arrangements hotels etc.
13 Nov 2012
Product Comment: The Best Western Hermatage is perfect for a base if you want to travel for days out either to the coast or inland. The staff have always been helpful and courteous.
Service Comment: We have been using Great Escapes travel mainly to France for many years. Whether booking on line or by phone we have always found the process extremely efficient and the staff most helpful. All the accommodation recommended by G. E has been first rate.
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