19 Jun 2016
Product Comment: The Chateau Clery was an experience not to be missed. Arriving a little early we were greeted by a very friendly receptionist who took care of us in great detail, showing us to our room and taking care of the luggage. The restaurant is of a very high quality and the food exceptional, and having a comprehensive wine list. Is an added bonus. The Chateau is set in glorious grounds which are ideal for a stroll before the pre-prandial apperative which can be taken in a very comfortable lounge. This was our first visit there, but it won't be our last. Can't wait
Service Comment: Customer service as it should be. I cannot fault the staff of Great Escapes, nothing is too much trouble for them in making our reservations.
20 Apr 2016
Service Comment: As always!!
16 Nov 2015
Product Comment: Good location for purposes of our trip. Very friendly, good restaurant.
Service Comment: Disappointed we were not reminded by Great Escapes when booking that passport details are now needed----- as a result we were delayed on the outward journey. Not having been out of the country recently we were unaware of this requirement and a reminder would have been helpful.
07 Jul 2015
Product Comment: Terrific hotel - good service & excellent food
Service Comment: Good service - helpful staff
07 Jul 2015
Product Comment: We stayed here three times and well looked after. Breakfast is just about adequate and good quality but they do not refill items so the choice can be vary poor. They charge 16euro for breakfast and on that basis they should improve it. The rooms,The staff,The evening meals are all excellent and Clery is a peacefully Weekend retreat with beautiful grounds and good selection of rooms. If it were not for the breakfast
we would give it five stars...
Service Comment: Used this company many times and the service has always been excellent
13 Apr 2015
Product Comment: Having taken the dining option, isn was disappointing to find that we needed to pay an additional amount for the full menu
Service Comment: Knowledgeable, Helpful staff when I called to discuss my requirements
06 Jan 2015
Product Comment: what a great place- very comfortable and great food-we decided to have our first evening meal at the hotel and try other places during our ,but the standard of food and service was so good we ate there throughout our break, staff were excellent as well
Service Comment: returned to great escapes after many years and found that standards have not dropped in the least very quick and professional and great prices
06 Jan 2015
Product Comment: Tge accommodation, service and staff were excellent.
Service Comment: This company makes taking a trip abroad extreremly easy. Very professional.
05 Jan 2015
Service Comment: All Good
07 Oct 2014
Product Comment: Beautiful hotel (not too large), wonderful grounds, friendly, helpful and attentive staff. Not too far from Boulogne-Sur-Mer for café and restaurant scene. Breakfast, good selection although a little lacking with refill if arrive for later end of session.
Service Comment: Unfortunately tickets did not arrive in time even though booked the week before. E-mail confirmation did not include vouchers for hotel and ferry therefore there was some issue booking into both
02 Jul 2014
Product Comment: Wonderful idealic setting with fantastic food and service.
Service Comment: Very accommodating and friendly service.
07 May 2014
Product Comment: Superb old chateaux. We stayed in the small 'farm house' which was adjacent. great HUGE room, with gym and sauna downstairs. restarant serving typical french food. Can seem to some as a bit pricey and limited menu. if you want 5* accomodation and superior restaurant.... this is the place to go !
Service Comment: I have dealt with great escapes before and find them very efficient and always welcoming if you have to call. Well done !
05 Mar 2014
Product Comment: Good reception by hotel staff who are charming.
Evening menu was excellent.
Room in main building was small but adequate. There are no tea/coffee making facilities in the room.
Service Comment: This is our third trip with GE who have always delivered efficient and helpful service. Will definitely use again.
03 Dec 2013
Product Comment: Excellent hotel. Our room was in the main part of the hotel, rather than an annexe, and the room upgrade in the offer was very good value, as was the dinner inclusive deal.
Service Comment: 1 small mistake on the original booking, immediately corrected.
12 Sep 2013
Service Comment: Have stayed here a number of times and never been disappointed. On this occasion the restaurant service was slow, however we have never visited in August before and the food was excellent as usual.
15 Jul 2013
Product Comment: Excellent food. excellent staff- will definitely be booking here again.
Service Comment: Great booking service with very helpful staff. Never had a problem with any of our many books so far.
03 Jul 2013
Product Comment: Hotel Clery is the best and the food was superb.
We would definitely use you again - we have already used your service aboutr sixe times and would return to the Hoted.
Service Comment: I sent a cmprehensive reply on your form provided at the time the tickets arrived.
02 Jul 2013
Product Comment: Chateau de Cocove -probably one of the best hotels and definitely THE best meal we have experienced (after sampling many 4/5 star hotels and chateaux).
This is underlined by the fact that I don't usually respond to these surveys.
Service Comment: Alwas efficient and pleasant
14 Apr 2013
Product Comment: Not poor but not good. Room and food fine, but public areas cold, no fire on coldest days of year! Sauna distant from rooms.
Service Comment: Booking system arcane. Had to wait overnight for hotel confirmation, by which time euro tunnel booked out. Had to take awful ferry with risk of strike.
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