05 Jul 2016
Product Comment: The Chateau des Tourelles is a destination to die for. Nothing is too much trouble for the staff. We arrived early for our three day break and we were furnished with sandwiches and coffee in the lounge until our room was ready. An outstanding restaurant offer food to the highest standard in a friendly atmosphere, and the wine list provides for a large diversity of tastes. The rooms are spotless, and due to a disability we asked for, and got a ground floor room with shower. The grounds are just lovely and to sit out and enjoy the preprandial drinks before dinner. Heaven. Looking forward to the next visit
Service Comment: Great Escapes provide a travel service which is exceptional. I have been making my short break holidays in Northern France for many years and have never been disappointed. All is arranged down to the last detail with an efficiency which woujld be hard to beat. Looking forward to the next trip.
28 Jun 2016
Product Comment:
Service Comment: Disappointed that we had to waste time informing Customer Services at Folkestone of our passport details - this should have been done for us by Great Escapes
28 Jun 2016
Product Comment: friendly staff and good food
Service Comment: always a good service
13 May 2016
Product Comment: GOOD FRIENDLY SERVICE. EXCELLENT FOOD .COUD NOT BE BETTER.
Service Comment: AS ALWAYS HASSLE FREE SERVICE.
31 Mar 2016
Product Comment: Comfortable suite and pleasant meals.
Service Comment: Wonderful service when I had to rearrange the dates of my trip.
21 Oct 2015
Product Comment: As always, very comfortable and welcoming and the chef continues to maintain the highest standards.
Service Comment: Excellent in all aspects
16 Aug 2015
Product Comment: Food excellent
Service Comment: Very good location and easy tind
12 Aug 2015
Product Comment: We visit the hotel quite often since using it as an overnight before the return journey. The family are always welcoming, helpful and extremely friendly. The hotel is comfortable and relaxing and the service and menus are truly excellent. We shall continue to visit as we love the sleepy, out-of-season area as well as our delightful base.
Service Comment: Booking was effortless with much friendly help and information offered. Paperwork was quickly to hand and the only problems were generated by striking French dockers and immigrant problems in Calais. We were delayed by two hours outward but managed an earlier boat on the return by gambling with early Arrival at Calais.
15 Jul 2015
Product Comment: Chateau des Tourelles was again superb for destination, reception and out of this world restaurant menu.
Service Comment: I would have preferred to have a more detailed itemised bill. I was questioned about whether I had pre-paid for one evening meal.
07 Jul 2015
Product Comment: The staff and service were great, we will definatly go back.
Service Comment: The service was exellent.
11 Jun 2015
Product Comment: A really friendly and well-run hotel - we've been three times in the past year!
Service Comment: Always great service!
15 May 2015
Product Comment: lovely welcome and very smooth booking in - madame very personable and on realising i have walking problems immediately changed our room. Restaurant food excellent and reasonably priced - we, our son and daughter in law all agreed would happily return and spend another few enjoyable days there.
Service Comment: as always no hiccups with booking, tickets arrived on time and as always property description very accurate. well done great escapes
16 Apr 2015
Product Comment: GOOD FRIENDLY SERVICE. GOOD QUALITY FOOD SENSIBLY PRICED.
Service Comment: VERY GOOD SERVICE.WILL USE AGAIN.
13 Apr 2015
Product Comment: Fantastic family run hotel, beautiful updated room in the original building. Restaurant excellent value. We will be back.
Service Comment: Prices very reasonable. Booked on line with no problems, tickets arrived well in advance of the holiday.
20 Jan 2015
Product Comment: Wonderful break as always. Hotel most welcoming and very hospitable, nothing is too much trouble. Food is absolutely scrumptious.
Service Comment: Efficient as always.
07 Jan 2015
Product Comment: First class
Service Comment: First class.
06 Jan 2015
Product Comment: good food and friendly people
Service Comment: very good service
15 Nov 2014
Product Comment: Great hotel for a short break - a warm welcome back, excellent food, and good, reasonably priced wine list
Service Comment: Usual efficient and helpful service - and vouchers much appreciated, thanks!
04 Oct 2014
Product Comment: Excellent hospitality and food. Rooms basic and tired but clean. But let down by. Dog friendly chateaux resultings in dog smelling carpets and generally smells in the room.shame as it spoilt the trip for us.
Service Comment: Always goid service.
01 Oct 2014
Product Comment: Once again we had a most enjoyable stay. The standard of the hotel is excellent and the staff are very friendly and accommodating. The food is outstanding and the ambience very comfortable. We feel totally at home there and would not hesitate to recommend it ito anyone.
Service Comment: the service from Great Escapes was first class.
This data is collected by Feefo, independently of Great Escapes. Our aim is to provide a balanced view of all of our products to enable you, as our customer, to make an informed choice about your holiday. For more information, please visit our reviews page on the Feefo website.
