We believe that all our customers should be properly insured for their own well being.
Our insurance is arranged by Travel & General Insurance company and is underwritten by UK General Insurance Limited on behalf of Great Lakes Insurance SE. Serenity Holidays Limited is an appointed representative of Travel & General Insurance Services Limited. Travel & General Insurance Services Limited and UK General Insurance Limited are authorised and regulated by the Financial Conduct Authority.
Our policy reflects the specific details of our programme, and is known to our resort staff who will then be more able to assist you in liaising with the insurance company in case of emergency.
We are happy for you to arrange your travel insurance elsewhere provided the cover is comparable to our own.
PREMIUMS PER PERSON
| Duration | Adult 18-65 years | Adult 66-79 years | Child 2-17 years |
| Up to 5 days | £12.80 | £28.80 | £6.40 |
| Up to 10 days | £14.30 | £32.20 | £7.15 |
| Up to 17 days | £17.90 | £40.30 | £8.95 |
| Up to 24 days | £23.50 | £52.90 | £11.75 |
| |
Annual multi-trip policies including winter-sports cover from £51.10 per adult, £95.60 per couple.
Family cover also available (based on 1 or 2 adults and up to 4 children residing together).
Summary of cover includes:
- Cancellation or curtailment up to £5,000
- Medical expenses including Medical Emergency Assistance up to £5,000,000
- Personal accident up to £25,000
- Personal effects up to £2,500 (limit £400 any one article)
- Personal money up to £500
- Legal expenses up to £15,000
All amounts are maximum limits per person.
Claims in most sections are subject to an excess of £50. Excess can be waivered for an additional £8 per person, payable when purchasing the policy.
The policy does not cover any pre-existing health conditions of the people travelling or any other people upon whose health the trip may depend unless the Healthcheck team have been called on 01702 427253 and they have confirmed cover in writing.
Full details of the policy will be sent with your confirmation invoice and we include a 14-day cooling off period wherein the policy may be cancelled without charge if it does not meet with your requirement.
Travel Insurance Information
Please contact our reservations team for more information or to add insurance to your booking: 01489 866932.
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