Situated on the banks of the Canal de la Marne, just a 15 minute walk from the city centre
You could not visit Reims without sampling some of the bubbly that the region is famous for at the many nearby Champagne houses. One of the finest cathedrals in all of France is also to be found within walking distance of the Hotel Mercure, where many French kings have been crowned in days gone by. The region itself offers stunning scenery and a relaxed way of life and has plenty to fill any short break.
- 900 m from Cathedral Notre Dame
- 1 km from Martel Champagne house
- 30 km from Epernay
- 85 km from Disneyland Resort Paris
- 127 km from Troyes
- 140 km from Paris
Reims is situated 268 km from Calais Ferry / Eurotunnel Terminal and the journey is approximately 3h by car.
67% of customers who rated liked this product.
11 Apr 2013
Service Comment: The hotel was excellent and situated in an ideal position for visiting the Cathedrale and City. It was also very easy to find, being literally just off the motorway. The staff(cleaners, restaurant, and reception) were all very helpful and polite. We would certainly use this hotel again.
12 Feb 2013
Service Comment: We have stayed at this hotel on a few previous occasions some which were booked with your company and some direct and can confirm that the standard we anticipated was as before excellent.
16 Jan 2013
Service Comment: Short notice booking very good service
25 Dec 2012
Service Comment: Always first class
16 Dec 2012
Service Comment: We should have been told they were doing refurbishments.
Our Response: Thank you for your feedback. We will always endeavour to advise our customers if we know about refurbishment works going on at a hotel which we feel will affect their stay. On this occasion, whilst we knew of the works to the bar area, we were assured this would not affect guests as drinks were served in the spacious reception lounge. I’m sorry if we got it wrong and I hope you otherwise enjoyed your stay.
15 Dec 2012
Service Comment: We have stayed here previously in a private capacity.
On arrival we found an extensive interior and exterior refurbishment in progress.
Noise and dust everywhere, from early morning to late at night. Our room was a newly refurbished room, no bath, (although we were aware the older rooms did) and the shower cubicle had no door. The double room had only one chair and the room appeared a bit spartan. Not all services were available but we did not let this spoil our weekend as the staff were very nice and helpful. The visit to the champagne house was great. Possibly Great Escapes were not made aware of the refurbishment programme or I am sure they would have informed us.
01 Dec 2012
Service Comment: We had stayed at this hotel before but this time when we stayed they were in the middle of refurbishment.Painters and sheets outside our room and along the landing and corridor,the smell of paint and our room refurbished but not the bathroom.The room was disappointing.Only one chair in a twin room , no deskor dressing table.Also whilst our bathroom had a bath ,the refurbished bathrooms do not.Also not keen on the lurid purple of the decor.Food and service however was good.
Our Response: So sorry to hear of your disappointment with the hotel, especially since this was your second visit.
The hotel did not make us aware of any refurbishment, otherwise we would have certainly passed this information on to you. Following your comments, we will contact them to enquire what changes they are making.
I was pleased to read the food and service at the hotel remained good.
07 Nov 2012
Service Comment: Very rude and unhelpful reception staff. I wrote to the hotel manager informing him of this.
Our Response: So sorry to read you found the hotel reception staff to be rude and I hope the hotel Manager took on board your comments.
06 Nov 2012
Service Comment: Good service, great value for money, a really lovely break. Thank you
This data is collected by Feefo, independently of Great Escapes. Our aim is to provide a balanced view of all of our products to enable you, as our customer, to make an informed choice about your holiday. For more information, please visit our reviews page on the Feefo website.