13 Apr 2015
Product Comment: Having taken the dining option, isn was disappointing to find that we needed to pay an additional amount for the full menu
Service Comment: Knowledgeable, Helpful staff when I called to discuss my requirements
06 Jan 2015
Product Comment: what a great place- very comfortable and great food-we decided to have our first evening meal at the hotel and try other places during our ,but the standard of food and service was so good we ate there throughout our break, staff were excellent as well
Service Comment: returned to great escapes after many years and found that standards have not dropped in the least very quick and professional and great prices
06 Jan 2015
Product Comment: Tge accommodation, service and staff were excellent.
Service Comment: This company makes taking a trip abroad extreremly easy. Very professional.
05 Jan 2015
Service Comment: All Good
07 Oct 2014
Product Comment: Beautiful hotel (not too large), wonderful grounds, friendly, helpful and attentive staff. Not too far from Boulogne-Sur-Mer for café and restaurant scene. Breakfast, good selection although a little lacking with refill if arrive for later end of session.
Service Comment: Unfortunately tickets did not arrive in time even though booked the week before. E-mail confirmation did not include vouchers for hotel and ferry therefore there was some issue booking into both
02 Jul 2014
Product Comment: Wonderful idealic setting with fantastic food and service.
Service Comment: Very accommodating and friendly service.
07 May 2014
Product Comment: Superb old chateaux. We stayed in the small 'farm house' which was adjacent. great HUGE room, with gym and sauna downstairs. restarant serving typical french food. Can seem to some as a bit pricey and limited menu. if you want 5* accomodation and superior restaurant.... this is the place to go !
Service Comment: I have dealt with great escapes before and find them very efficient and always welcoming if you have to call. Well done !
05 Mar 2014
Product Comment: Good reception by hotel staff who are charming.
Evening menu was excellent.
Room in main building was small but adequate. There are no tea/coffee making facilities in the room.
Service Comment: This is our third trip with GE who have always delivered efficient and helpful service. Will definitely use again.
03 Dec 2013
Product Comment: Excellent hotel. Our room was in the main part of the hotel, rather than an annexe, and the room upgrade in the offer was very good value, as was the dinner inclusive deal.
Service Comment: 1 small mistake on the original booking, immediately corrected.
12 Sep 2013
Service Comment: Have stayed here a number of times and never been disappointed. On this occasion the restaurant service was slow, however we have never visited in August before and the food was excellent as usual.
15 Jul 2013
Product Comment: Excellent food. excellent staff- will definitely be booking here again.
Service Comment: Great booking service with very helpful staff. Never had a problem with any of our many books so far.
03 Jul 2013
Product Comment: Hotel Clery is the best and the food was superb.
We would definitely use you again - we have already used your service aboutr sixe times and would return to the Hoted.
Service Comment: I sent a cmprehensive reply on your form provided at the time the tickets arrived.
02 Jul 2013
Product Comment: Chateau de Cocove -probably one of the best hotels and definitely THE best meal we have experienced (after sampling many 4/5 star hotels and chateaux).
This is underlined by the fact that I don't usually respond to these surveys.
Service Comment: Alwas efficient and pleasant
14 Apr 2013
Product Comment: Not poor but not good. Room and food fine, but public areas cold, no fire on coldest days of year! Sauna distant from rooms.
Service Comment: Booking system arcane. Had to wait overnight for hotel confirmation, by which time euro tunnel booked out. Had to take awful ferry with risk of strike.
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